Uncovering the Hidden Business Costs of Poor Communication
Do you know the cost of poor communication? According to research by Grammarly and The Harris Poll, it is estimated that U.S. businesses lose up to $1.2 trillion annually due to ineffective communication. Additionally, The Society for Human Resource Management (SHRM) reports that large companies lose an average of $62.4 million per year in lost productivity due to miscommunications.
Poor communication can lead to:
Reduced Productivity
Increased Operational Costs
Lower Employee Morale and Engagement
Decreased Customer Satisfaction
Negative Impact on Team Collaboration
Loss of Revenue
Decreased Innovation and Creativity
Legal Risks and Compliance Issues
Higher Employee Turnover
Damaged Leadership Credibility
The good news? By improving our communication skills, we can manage all of these losses.
Learn more about what poor communication actually means, what and how it's costing us, and what we can do about it.
About Our Speaker: Laverne Wilson
Since 1988, Laverne has owned and operated Laverne Wilson & Associates, where she teaches business professionals how to manage their thoughts and emotions, communicate and present effectively, achieve goals, and find more happiness by unlocking their BLISS at home and in the workplace.
Past and present clients include local, national and international companies such as Lincoln Electric, Trelleborg, VISTRA (formally Frist Energy Nuclear Plants) Sonney’s Car Wash, Moen, American Greetings, The Disney Company, and more.
She has a BA in Mass Media Communication from the University of Akron and has completed graduate coursework in Rhetoric and Organizational Communication at Kent State University.
Laverne continues to integrate her ongoing research in Communication, Superior-Subordinate Communication and Credibility into her training and coaching. This foundation, coupled with her certifications in Jack Canfield’s “The Success Principles,” has allowed her to create a unique and effective approach to professional skills development called Think Speak Succeed.
Free for members $20 for non-members
Location: Rockside Square, 6155 Rockside Rd Bldg.#1, Lower-Level Conference Rm. Independence, OH 44131
FREE parking, coffee, and healthy snacks provided.
Don't forget to bring your donations for our charity:
Yana Solomonik, Reliance First Capitol
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